Our Phone Banking service serves you 24 hours a day, 7 days a week via Call Center: 1900 55 88 48 or (04) 39 38 19 19.

  • Easy and convenient transactions
  • Confidential information
  • Lookup account transaction information.
  • Get information about the current range of BAOVIET Bank products and services: saving, loan, e-banking, cards, bancassurance…
  • Check ATM/POS and branch location.
  • Get card, BAOVIET i-Banking, Mobile Banking, Phone Banking… assistance.
  • Request BAOVIET Bank fees and charges, new services, promotion information.
  • Make claim or feedback.
  • Block BAOVIET Bank debit card or token immediately.
  • Unblock card, unlock token.
  • Activate card, token.
  • Apply for a new ATM PIN.
  • Register for SMS Banking.
  • Request for bank accounts/cards.
  • Buy non-life insurance.
  • You can register for Phone Banking service at any transaction office of BAOVIET Bank.
  • Please use your registered phone number when calling BAOVIET Bank Call Center.
  • BAOVIET Bank’s Phone Banking is free of charge. Service charge from your mobile service provider may apply.